Voice of the Customer

McHenry Savings Bank is using the Data Domain DD510. The INI Group interviewed Derek Niedermayer, network support supervisor. This is how Derek describes his role:

“I'm the networks support supervisor. All my responsibility is pretty much anything that deals with the network. I really don’t have any staff. I've been with the company for six years.”

The following is an overview of McHenry Savings Bank’s IT environment:

  • Five branches
  • Eleven virtual hosts
  • Twenty physical servers in the data center
  • Full twenty-four uptime window
  • VMware ESX
  • Hub and spoke topology
  • Three terabytes of online storage
  • Two terabytes of local disk storage

     

  1. Why did you decide to implement a disk-to-disk backup solution that supports data deduplication?
  2. What was the process you used to make your final decision to go with Data Domain?
  3. Can you give us examples of how Data Domain provided real value to your company?
  4. Can you tell us how Data Domain has improved the overall economic effectiveness within your IT operations?
  5. Did you look at any other disk-based backup or VTL solutions?
  6. Did you look at any software-based solutions provided by the backup vendors?
  7. How has implementing Data Domain changed your usage of tape now and in the future?
  8. Can you give us any insights on Data Domain that would be useful for other IT professionals considering the solution?
  9. What are the next steps using your Data Domain solution?
  10. Would you recommend using Data Domain to other IT professionals? And tell us why.

For more information on EMC/Data Domain, go to www.datadomain.com

    2010 The INI Group, LLC