Voice of the Customer

ACS is using FalconStor's CDP. The INI Group interviewed Paulus Gan, storage architect. This is how Paulus describes his role:

“My role in the company is the storage architect. The storage group handles storage and backup. My role as the architect is to look for new products, new technology that will make our company more competitive. My other role is also to be the architect to support our salespeople when we go out to proposing something to a big company. My role is to figure out what's the best way to decide in what will reduce the complexity and reduce costs. I’ve been with ACS four and a half years now and I’ve been in IT probably 27 years.”

The following is an overview of ACS’ IT environment:

  • Business process, outsourcing and IT services
  • Fifteen petabytes of storage 
  • Fifteen managed data centers in the US and globally

      

Listen to individual answers by clicking on the following questions:

  1. Why did you decide to implement the FalconStor CDP?
  2. Can you share with us the process you went through to decide on implementing the FalconStor CDP?
  3. Did you replace any backup software or process with FalconStor CDP and if yes why did you make this decision?
  4. Can you give us examples of how the FalconStor CDP provided real value to your company?
  5. What are the next steps using the FalconStor CDP?
  6. Would you recommend the FalconStor CDP to other IT professionals and can you tell us why?

For more information on FalconStor, go to www.falconstor.com

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