Voice of the Customer

Blue Cross of Idaho is using the Data Domain DD580. The INI Group interviewed Dennis Lawson, supervisor of technical network services. This is how Dennis describes his role:

“I’m the supervisor of technical network services. We take care of all of the infrastructure, servers, network, telephone system, backups, AIX, pretty much all of the server-side.”

The following is an overview of Blue Cross of Idaho’s IT environment:

  • Eight hundred fifty employees
  • Five hundred servers (sixty percent virtual)
  • Vmware
  • Tivoli Storage Manager
  • One hundred sixty terabytes of storage
  • One hundred fifty terabytes of backup information (two terabytes per night)
  • Two Data Domain DD 580’s deployed

     

  1. Why did you decide to implement a disk-to-disk backup solution that supports data deduplication?
  2. What was the process you used to make your final decision to go with Data Domain?
  3. Can you give us examples of how Data Domain provided real value to your company?
  4. Can you tell us how Data Domain has improved the overall economic effectiveness within your IT operations?
  5. Did you look at any other disk-based backup or VTL solutions?
  6. Did you look at any software-based solutions provided by the backup vendors?
  7. How has implementing Data Domain changed your usage of tape now and in the future?
  8. Can you give us any insights on Data Domain that would be useful for other IT professionals considering the solution?
  9. What are the next steps using your Data Domain solution?
  10. Would you recommend using Data Domain to other IT professionals? And tell us why.

For more information on EMC/Data Domain, go to www.datadomain.com

    2012 The INI Group, LLC