Voice of the Customer

Cadbury is using Verdiem's Surveyor. The INI Group interviewed Wayne Shurts, chief information officer. This is how Wayne describes his role:

"I am the Chief Information Officer at Cadbury globally. I am responsible for everything IT including PCs, data management, systems architecture and very interested in our desktop environment and our sustainability commitments as a company."

The following is an overview of the Cadbury's IT environment:

  • Forty-five thousand employees in over sixty countries
  • Seventeen thousand PC's

 

       

Listen to individual answers by clicking on the following questions:

  1. Why did you decide to implement the Verdiem Surveyor?
  2. Can you share with us the process you went through to decide on implementing the Verdiem Surveyor?
  3. Can you expand on why Verdiem was the best fit for your company?
  4. Did you consider any other solution and if yes, why did you decide on Verdiem?
  5. Can you tell us how Verdiem has improved on the overall economic effectiveness within your IT operations?
  6. Can you give us examples of how the Verdiem Surveyor provided real value to your company other than an economic effectiveness? 
  7. Can you give us any insights on the Verdiem Surveyor that would be useful for other IT professionals considering this solution?
  8. Both PCs and the data center are areas for IT to implement power management.  Why was PC power management a priority for you?
  9. What are the next steps using Verdiem Surveyor?
  10. Would you recommend the Verdiem Surveyor to other IT professionals and can you tell us why?

For more customer insights, visit  - http://www.verdiem.com/customerreferences.aspx

    2010 The INI Group, LLC