The City of Mission Viejo uses the Data Domain DD565. The INI Group interviewed Jackie Alexander, director of information technology.  This is how Jackie describes her role:

“I’m the director of information technology. I’ve been here for over ten years and I’m responsible for setting up the strategic goals for the city. The information technology department, one of its responsibilities is data backup and maintaining the security of our data.”

The following is an overview of City of Mission Viejo’s IT environment:

• IT department supports nine facilities throughout the city
• Serves one hundred thousand residents
• Thirty-five physical servers 
• Seventeen virtual Windows servers
• Thirty miles of fiber to support the nine facilities
• Manages (among others)
  • Intelligent transportation system
  • Library circulation system (one million in circulation
  • Document management systems
  • Various financial systems

Listen to individual answers by clicking on the following questions:

1. Why did you decide to implement a disk-to-disk backup solution that supports data deduplication?
2. What was the process you used to make your final decision to go with Data Domain?
3. Can you give us examples of how Data Domain provided real value to your company?
4. Can you tell us how Data Domain has improved the overall economic effectiveness within your IT operations?
5. Did you look at any other disk-based backup or VTL solutions?
6. Did you look at any software-based solutions provided by the backup vendors?
7. How has implementing Data Domain changed your usage of tape now and in the future?
8. Can you give us any insights on Data Domain that would be useful for other IT professionals considering the solution?
9. What are the next steps using your Data Domain solution?
10. Would you recommend using Data Domain to other IT professionals? And tell us why.

For more information on EMC/Data Domain, go to www.datadomain.com