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The City of Seattle is using Verdiem's Surveyor. The INI Group interviewed Deb Schlenker,
Director of Computing Services. This is
how Deb describes her role:
"I'm
the Director of Computing Services and I work in the department of information
technology so I've been with the city about four and a half years. My team here
really is responsible for several different areas. I have an enterprise
computing services group which does all of the data center operations support.
We support physical and virtual servers, Windows, UNIX and Linux and also have
a large shared storage SAN environment that we support. I also have our
messaging team and a service desk and desktop support. Probably one other
additional role that I play for the city is to coordinate software implementations
across the city when support teams are located in the multiple departments so
that's a role I played for the Verdiem project."
The following is an overview of the City of Seattle's IT environment:
- Ten thousand employees
- Ten thousand desktop PC's
- Windows, Unix and Linux
 
Listen to individual answers by clicking on the following questions:
- Why did you decide to implement the Verdiem Surveyor?
- 0on%20Verdiem%20July%202009%20Question%204.m3u" target="_blank">Can you share with us the process you went through to decide on implementing the Verdiem Surveyor?
- Can you expand on why Verdiem was the best fit for the city?
- Did you consider any other solution and if yes, why did you decide on Verdiem?
- Can you tell us how Verdiem has improved on the overall economic effectiveness within your IT operations?
- Can you give us examples of how the Verdiem Surveyor provided real value to the city other than an economic effectiveness?
- Can you give us any insights on the Verdiem Surveyor that would be useful for other IT professionals considering this solution?
- Both PCs and the data center are areas for IT to implement power management. Why was PC power management a priority for you?
- What are the next steps using Verdiem Surveyor?
- Would you recommend the Verdiem Surveyor to other IT professionals and can you tell us why?
For more information on Verdiem, go to www.verdiem.com
Verdiem customer reference page - http://www.verdiem.com/customerreferences.aspx |
