Cox Communications is using Verdiem's Surveyor. The INI Group interviewed Peter West, VP of Information Technology. This is how Peter describes his role:

“I’m VP of Information Technology and operational development. I’ve been with the company ten, almost eleven years. My overall responsibilities have to do with the internal IT network that supports our local business as well as the process strategy and business excellence sides of the organization. IT specific responsibilities, the internal network - so it’s the PC’s, the internal network that drives our business, the phones, the internal servers, things like that.”

The following is an overview of Cox Communication’s IT environment:

• Third largest cable, broadband and telephone service provider 
• Six million customers
• Twenty-two thousand employees
• Sixteen thousand desktop pc's

Listen to individual answers by clicking on the following questions:

1. Why did you decide to implement the Verdiem Surveyor?
2. Can you share with us the process you went through to decide on implementing the Verdiem Surveyor?
3. Can you expand on why Verdiem was the best fit for your company?
4. Can you tell us how Verdiem has improved on the overall economic effectiveness within your IT operations?
5. Can you give us examples of how the Verdiem Surveyor provided real value to your company other than an economic effectiveness? 
6. Can you give us any insights on the Verdiem Surveyor that would be useful for other IT professionals considering this solution?
7. Both PCs and the data center are areas for IT to implement power management.  Why was PC power management a priority for you?
8. What are the next steps using Verdiem Surveyor?
9. Would you recommend the Verdiem Surveyor to other IT professionals and can you tell us why?

For more information on Verdiem, go to www.verdiem.com

Verdiem customer reference page - http://www.verdiem.com/customerreferences.aspx