Helphire Group PLC is using BlueArc's Titan and Mercury. The INI Group interviewed Giles Ogram, senior infrastructure engineer. This is how Giles describes his role:

“I am one of the senior infrastructure engineers. My primary role is on the storage side of things so on a day-to-day basis, I keep a high level overview of what’s happening with the storage. I’ve been with Helphire for a year and a half. I was brought in to basically take over the management of the SAN and to ensure that it’s managed properly progressing forward with the company’s growth.”

The following is an overview of Helphire Group PLC’s IT environment:

• Windows 2003 and 2008 sixty servers
• VMware 3.5
• Twenty-four ESX hosts
• Two hundred production servers
• Two hundred virtual machines
• Exchange 2003
• SQL 2000, 2003 and 2008
• Fifty-five terabytes of storage in production environment
• Forty terabytes of storage at the DR location

Listen to individual answers by clicking on the following questions:

1. Can you share with us the process you went through to decide on implementing the BlueArc Titan?
2. Why did you decide to implement the BlueArc Titan?
3. You recently installed the BlueArc Mercury as well. Can you share with us the process you through to decide on implementing the BlueArc Mercury?
4. What applications are you using your BlueArc Titan and BlueArc Mercury with today?
5. Can you give us examples of how BlueArc provided real value to your company?
6. Can you tell us how BlueArc has improved on the overall economic effectiveness within your IT operations?
7. Can you give us any insights on BlueArc that would be useful for other IT professionals considering this solution?
8. What are the next steps using BlueArc?
9. Would you recommend BlueArc to other IT professionals and can you tell us why?

For more information on BlueArc, go to www.bluearc.com