Voice of the Customer

Sanborn Mapping is using BlueArc's Titan and Mercury. The INI Group interviewed Doyle Heisler, IT Director of Sanborn Mapping. This is how Doyle describes his role:

“I’m the IT director, information technology director. I’ve been with the company for about four years now, I started in the first part of 2005. I oversee all IT operations for the headquarters which is Colorado Springs.”

The following is an overview of Sanborn Mapping’s IT environment:

  •  Two hundred seventy employees
  •  Sixty servers
  •  Nine hundred terabytes of storage
  •  Microsoft Server 2003
  •  Linux
  •  VMware with twelve virtual machines

       

Listen to individual answers by clicking on the following questions:

  1. Can you share with us the process you went through to decide on implementing the BlueArc Titan?
  2. Can you summarize for us the main reasons that you chose the BlueArc Titan?
  3. You recently installed the BlueArc Mercury as well. Can you also share with us the process you went through to decide on implementing the BlueArc Mercury?
  4. What applications are you using with your BlueArc Titan?
  5. Can you give us examples of how BlueArc provided real value to your company?
  6. Can you tell us how BlueArc has improved on the overall economic effectiveness within your IT operations?
  7. Can you give us any insights on the BlueArc that would be useful for other IT professionals considering this solution?
  8. What are the next steps using BlueArc?
  9. Would you recommend BlueArc to other IT professionals, and can you tell us why?

For more information on BlueArc, go to www.bluearc.com

    2010 The INI Group, LLC