Voice of the Customer

St. Luke's Regional Medical Center uses two Data Domain DD690's. The INI Group interviewed Cory Matteucci, senior storage engineer. This is how Cory describes his role:

“I’m the senior storage engineer at St. Luke's and I’ve focused on storage for the past nine years or so. I've been with St. Luke's for about two and a half years and I oversee the SAN infrastructure and our backup architecture infrastructure where we utilize EMC’s NetWorker and we backup to Data Domain.”

The following is an overview of St. Luke's IT environment:

  • Approximately seven thousand employees
  • Five hospitals
  • Five hundred Windows servers
  • AIX
  • Solaris
  • Open VMS
  • Twenty-two ESX servers
  • Two hundred and fifty Windows guests
  • Linux
  • Novell servers
  • IBM SAN
  • Compellent SAN
  • Three hundred ten terabytes of SAN storage

       

Listen to individual answers by clicking on the following questions:

  1. Why did you decide to implement a disk-to-disk backup solution that supports data deduplication?
  2. What was the process you used to make your final decision to go with Data Domain?
  3. Can you give us examples of how Data Domain provided real value to your company?
  4. Can you tell us how Data Domain has improved the overall economic effectiveness within your IT operations?
  5. Did you look at any other disk-based backup or VTL solutions?
  6. Did you look at any software-based solutions provided by the backup vendors?
  7. How has implementing Data Domain changed your usage of tape now and in the future?
  8. Can you give us any insights on Data Domain that would be useful for other IT professionals considering the solution?
  9. What are the next steps using your Data Domain solution?
  10. Would you recommend using Data Domain to other IT professionals? And tell us why.

For more information on EMC/Data Domain, go to www.datadomain.com

    2010 The INI Group, LLC