The University of Pittsburgh Medical Center (UPMC) is using Verdiem's Surveyor. The INI Group's Tony Asaro interviewed Ryan Harvey, manager of the desktop design and integration group and the asset and lease management group. This is how Ryandescribes his role:

“I actually am a manager of two groups. One is called the desktop design and integration group and the other is asset and lease management. I've been with UPMC for almost five years now. I have responsibility for the majority of the desktop infrastructure. We’re tasked with hardware selection, image creation, application packaging and deployment, security patching and response, management of our active directory system, pretty much the kitchen sink of the desktop enterprise falls underneath me.”

The following is an overview of the UPMC’s IT environment:

• Eight billion dollar global health enterprise
• Fifty thousand employees
• Operate twenty hospitals
• Forty-five thousand desktop pc’s

Listen to individual answers by clicking on the following questions:

1. So you've implemented Verdiem Surveyor which is a PC power management solution. Why did you decide to go that way?
2. What was the process that you went through to implement Verdiem?
3. At first you thought it might do some more harm than good. What process were you able to go through to get you over that hurdle?
4. Can you tell us how Verdiem Surveyor then improved the overall economic effectiveness within your IT operations? 
5. So, along those lines were you able to measure any sort of economic impact for you guys?
6. Above and beyond the economic impact, has there been any other value that you see that Verdiem’s brought to the table?
7. You also mentioned earlier that it had other impact in your organization as well from a corporate stewardship point of view and from an environmental point of view. Can you expand on that a little bit?
8. Can you give us any insights on Verdiem that would be useful for other IT professionals that are just now considering this solution?
9. So what are the next steps with Verdiem Surveyor?
10. Would you recommend Verdiem Surveyor to other IT professionals and can you tell us why?
    

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